FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

What are the main products of your company?

Spare parts for Sandvik and Epiroc mining and construction equipment, the spare parts are used for drill rig, jumbo, scooptram, minetruck, the kinds of spare parts include JUNTAI (self-produced products), substitution (made in China or import from abroad), OEM (original equipment manufacturer), genuine spare parts.

What to offer for inquiry ?

Please provide part number and actual demand quantity for inquiry. If the description is different with the part number, the part number prevails.

How long does our price valid?

Price lists are only valid for 30 days, follow the principle of priority sales.

Does this price include the duty?

All prices are exclusive of 13% VAT and other taxes or official duties.

What about the terms of payment?

30% advance payment, full payment  before delivery.

What about the typically delivery time?

We have spare part stocks in our warehouses, which can be shipped on each working day. In case no ready products available at warehouses, we can prepare for delivery after receiving 30% deposit. After receiving the prepared products at warehouse, the shipment could be arranged on the closest business day immediately. The delivery may be ahead of schedule or delayed due to inventories of raw materials or the number of orders.